Emotional Intelligence - an Introduction
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| Title: | Emotional Intelligence - an Introduction |
|---|---|
| Content type: | Article |
| Author: | Gaynor Lowndes  |
| Abstract: | This article presents a generalised and introductory approach to the principles of emotional intelligence. It explains the role of Awareness, Restraint, Resilience, Empathy and Rapport particularly in sales. |
| Rating: |
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| File info: | File size 142.65 KB | No of downloads: 4 |
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